What we do

Write and edit

Work with us to ensure the information you want to communicate with your audiences is in clear, concise writing that conveys your intended messages and achieves your project outcomes. These services can also include copyright permissions and clearances, image sourcing, and research and fact checking.

Integrate the benefits of our expert, professional editing – copyediting, substantive editing, and proofreading – to assure your written documents and materials are of high quality, in consistent plain language, include fit-for-purpose images, and are suitable and accessible for your specific audiences.

Format and design

We can create or help improve your templates and style guides for a clean, professional look, and a more efficient process to develop documents and materials for publishing. Let us build your skills in this area for future sustainability.

When you need graphic design to maximise the visual impact of your content, including infographics that immediately connect your audience with the message, talk to us about including these services for your project.

Plan and structure content

Save time and energy and achieve better results with expert assistance to plan how your content can best achieve your communication and instructional goals through written and visual materials.

We apply decades of experience as professional editors, along with current ideas and strategies from areas such as user experience design, to analyse and structure content in ways that will enhance its ability to be used as planned by audiences.

Other specialist services

We have a deep background in vocational education and workplace training, and can help develop customised competencies, develop content to suit existing competencies, and instructionally design educational material.

Our consultants and associates can provide tailored training and coaching to assist your team to further develop their writing, self-editing, formatting, and communication planning skills.

As needed for individual projects, we establish and participate in technical content review panels, user consultations, and focus groups; and we also provide services in manuscript assessment, indexing, accessibility settings, and print production or digital development liaison.